This article presents the results of the feasibility analysis and an image of an automated business process management system for pizzerias. The era of computerization does not stand still, which is why automated systems are being introduced into all spheres of activity. She touched all areas: trade, production, information. It was not without the introduction into the field of nutrition such as AIK-BISTRO, DODO-PIZZA, and the like. This system allows you to quickly serve customers due to the structuring of the enterprise, and territorial distribution, which makes it more profitable due to a large flow of consumers, bringing hundreds of thousands of profits, in addition to purchasing ingredients and consumables. Taking into account the coronavirus pandemic, many fast food chains switched to delivery, which allowed them to gain a foothold in the market and develop confidently. The identified disadvantages of the company's business processes for accepting, issuing orders and delivering them were taken into account in the analysis, which made it possible to avoid gross violations in the proposed image of the system by improving customer feedback and maximizing the optimization of the product delivery process. Also, the manufacturing process of products was taken into account, which underwent structuring, getting rid of unnecessary positions, which allowed us to focus on potential profits.