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<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.2 20190208//EN" "http://jats.nlm.nih.gov/publishing/1.2/JATS-journalpublishing1.dtd">
<article article-type="research-article" dtd-version="1.2" xml:lang="ru" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><front><journal-meta><journal-id journal-id-type="issn">2518-1092</journal-id><journal-title-group><journal-title>Research result. Information technologies</journal-title></journal-title-group><issn pub-type="epub">2518-1092</issn></journal-meta><article-meta><article-id pub-id-type="doi">10.18413/2518-1092-2020-5-3-0-7</article-id><article-id pub-id-type="publisher-id">2136</article-id><article-categories><subj-group subj-group-type="heading"><subject>AUTOMATION AND CONTROL</subject></subj-group></article-categories><title-group><article-title>MANAGEMENT DECISION SUPPORT SYSTEM BASED ON THE CLIENT NETWORK HISTORY</article-title><trans-title-group xml:lang="en"><trans-title>MANAGEMENT DECISION SUPPORT SYSTEM BASED ON THE CLIENT NETWORK HISTORY</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><name-alternatives><name xml:lang="ru"><surname>Dvoryanin</surname><given-names>Dmitry Mikhailovich</given-names></name><name xml:lang="en"><surname>Dvoryanin</surname><given-names>Dmitry Mikhailovich</given-names></name></name-alternatives><email>1265279@bsu.edu.ru</email></contrib><contrib contrib-type="author"><name-alternatives><name xml:lang="ru"><surname>Zagalsky</surname><given-names>Anatoly Anatolyevich</given-names></name><name xml:lang="en"><surname>Zagalsky</surname><given-names>Anatoly Anatolyevich</given-names></name></name-alternatives><email>1051445@bsu.edu.ru</email></contrib><contrib contrib-type="author"><name-alternatives><name xml:lang="ru"><surname>Titov</surname><given-names>Alexey Ivanovich</given-names></name><name xml:lang="en"><surname>Titov</surname><given-names>Alexey Ivanovich</given-names></name></name-alternatives><email>titov@bsu.edu.ru</email></contrib></contrib-group><pub-date pub-type="epub"><year>2020</year></pub-date><volume>5</volume><issue>3</issue><fpage>0</fpage><lpage>0</lpage><self-uri content-type="pdf" xlink:href="/media/information/2020/3/ИТ_7.pdf" /><abstract xml:lang="ru"><p>This paper considers one of the main aspects of forming a decision support system in management based on the history of the client network. Using structural modeling technologies, a model for managing the flow of orders in an advertising Agency was built. The model is also presented, thanks to which the system determines the status of the customer. The main difficulties of the decision-making process in relation to clients are considered. In this regard, the concept of an intelligent system model that supports the optimal choice of customers for their further information is presented. Simplifies the work of the client Manager, so that the user working with the system can perform more key tasks other than working with clients.</p></abstract><trans-abstract xml:lang="en"><p>This paper considers one of the main aspects of forming a decision support system in management based on the history of the client network. Using structural modeling technologies, a model for managing the flow of orders in an advertising Agency was built. The model is also presented, thanks to which the system determines the status of the customer. The main difficulties of the decision-making process in relation to clients are considered. In this regard, the concept of an intelligent system model that supports the optimal choice of customers for their further information is presented. Simplifies the work of the client Manager, so that the user working with the system can perform more key tasks other than working with clients.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>decision support system</kwd><kwd>management</kwd><kwd>client network</kwd><kwd>client network history</kwd><kwd>system-structural analysis</kwd><kwd>process management</kwd><kwd>intelligent system</kwd></kwd-group><kwd-group xml:lang="en"><kwd>decision support system</kwd><kwd>management</kwd><kwd>client network</kwd><kwd>client network history</kwd><kwd>system-structural analysis</kwd><kwd>process management</kwd><kwd>intelligent system</kwd></kwd-group></article-meta></front><back><ref-list><title>Список литературы</title><ref id="B1"><mixed-citation>1. 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