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DOI: 10.18413/2518-1092-2020-5-4-0-7

DEVELOPMENT OF MEANS FOR ASSESSING THE LEVEL OF STUDENT SATISFACTION WITH THE DISTANCE LEARNING PROCESS THROUGH VIDEO CONFERENCING

Nowadays automated tools for emotion recognition are becoming more and more widespread. Such services have found their application in various organizations: in courts, medicine, educational institutions and so on. Our task is to develop a software tool to assess the psychoemotional state of students and teachers on the basis of video data of a class recorded from video conferencing. To date, there already exist software and hardware tools for emotion recognition, such as FaceReader[4], eMotion Software[5], Affectiva Affdex[6] and so on. However, these tools do not allow the analysis of the emotional state of a large number of students using videoconferencing, nor do they imply the compilation of a further individualized recommendation system.

This article introduces the concept of student satisfaction, which is determined by the process of distance learning through videoconferencing, justifies the relevance of developing a software tool to assess the level of student satisfaction. The existing methods and tools for assessing the psycho-emotional state of students based on text, audio and video data from classes in order to improve the quality of distance learning are considered.

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